Last updated: 6 August 2026
Travilet helps people find and share clean public toilets. This page explains, in plain language, exactly what information the app handles, why, and what you can do about it. It applies to the Travilet web app at app.travilet.com and to any app-store versions of it.
Travilet is operated as an independent project based in Sharjah, United Arab Emirates. For any question about your data, email support@travilet.com.
What we collect
- Your name and email address — given by you, or supplied by Google or Facebook if you choose to sign in that way. Used to attribute your contributions and to contact you if needed.
- Your location — only while the app is open, and only to show what is near you, sort results by distance, and verify that you are actually standing at a toilet when you add one. We do not track you in the background and we do not store a history of where you have been.
- Contributions you make — toilets you add, photos you upload, ratings, reviews, confirmations, reports, and edits you make to existing entries. These are public by design.
- The coordinates of toilets you add — this is location data about a place, not about you, and it is the whole point of the service.
- Basic technical information — your IP address is used briefly for rate limiting, to stop spam and abuse. It is not used to build a profile of you.
What we do NOT do
- We do not sell your data. To anyone. Ever.
- We do not use advertising trackers or third-party analytics that follow you across the web.
- We do not track your location in the background or when the app is closed.
- We do not keep a history of your movements.
Public contributions
Travilet is a community map. Anything you contribute — a toilet, a photo, a review, an edit — is visible to everyone, along with the name on your account. Please do not include personal information in notes or photos. Do not photograph people.
Because the map is community-maintained, other signed-in users can correct details you have added, in the same way as Wikipedia or OpenStreetMap. Every edit is recorded with the previous values so mistakes and vandalism can be reversed.
Photos
Photos you upload are stored with the toilet they belong to and shown publicly. Any user can report a photo; two independent reports hide it immediately pending review. We remove photos that are inappropriate, show identifiable people, or are unrelated to the facility.
Services we rely on
Travilet uses these third parties. Your browser contacts them directly:
- OpenStreetMap — map images and public toilet data
- Nominatim — turning place names into coordinates when you search a city
- OSRM — walking routes for in-app navigation
- Google / Facebook — only if you choose to sign in with them
These services receive your approximate location or the coordinates you are looking at, as is necessary for them to answer. They each have their own privacy policies.
Where your data is kept
Data is stored on our hosting provider's servers and is transmitted over HTTPS. The database file sits outside the public web folder and is not directly downloadable.
How long we keep it
- Account details — until you ask us to delete them.
- Your contributions — kept as part of the map. If you ask for your account to be deleted, we remove your name and email, and your contributions remain but become anonymous, so the map stays useful for others.
- Rate-limiting records — a few minutes, then discarded.
Your rights
Wherever you live, you may ask us to:
- tell you what data we hold about you
- correct anything that is wrong
- delete your account and personal details
- send you a copy of your data
- stop using your data for a particular purpose
Email support@travilet.com and we will respond within 30 days. You do not need to give a reason.
If you are in the UAE, these rights are supported by Federal Decree-Law No. 45 of 2021 on Personal Data Protection. If you are in the UK or EU, the UK GDPR / GDPR apply and our lawful basis is your consent (for location and account details) and legitimate interest (for preventing spam and abuse). You may withdraw consent at any time by signing out and revoking the browser's location permission.
Children
Travilet is not directed at children under 13 and we do not knowingly collect their data. If you believe a child has created an account, contact us and we will remove it.
Changes to this policy
If we change anything meaningful, we will update the date at the top of this page. Continued use of the app after a change means you accept the updated policy.
Contact
Questions, complaints or data requests: support@travilet.com
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